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How to unfreeze your credit report

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Feb 7, 2023

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If you have previously frozen your credit, you may need to unfreeze it in order to apply for loans, credit cards, or other financial products.

Here's a step-by-step guide on how to unfreeze your credit.

Step 1: Determine which credit bureau(s) you froze your credit with

There are three major credit bureaus in the United States: Equifax, Experian, and TransUnion. If you're unsure which one(s) you froze your credit with, you can request a credit report from each bureau to see which one(s) show your credit as frozen.

Step 2: Gather the necessary information in order to unfreeze your credit

You will need to provide your personal information such as your full name, date of birth, and address. You may also be required to provide a PIN or password that you received when you froze your credit.

Step 3: Contact the credit bureau(s)

You can unfreeze your credit by contacting the credit bureau(s) either online, by phone, or by mail. You can usually find the contact information for each bureau on their websites. When you call or send a request, make sure to have your personal information and PIN or password readily available.

Step 4: Wait for confirmation

Once you have submitted your request to unfreeze your credit, the credit bureau(s) will process your request. It may take a few days for your credit to be unfrozen, so be patient and wait for confirmation from the bureau(s) before taking any further action.

Step 5: Submit your Hitch HELOC application

Once your credit is unfrozen, please visit our website to submit our 2-minute application that will unlock and provide you with your personalized HELOC rates.

Step 6: Re-freeze your credit if necessary

You can re-freeze it if you wish to do so. The process to re-freeze your credit is similar to the process to unfreeze it.

In conclusion, unfreezing your credit is a simple process that can be done quickly and easily by contacting the credit bureau(s) either online, by phone, or by mail. Just make sure to have your personal information and PIN or password handy when you make your request.

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1. Qualified applicants may borrow up to 95% of their home’s value. This does not apply to investment properties.2. HELOCs have a 10-year draw period. During the draw period, the borrower is required to make monthly minimum payments, which will equal the greater of (a) $100; or (b) the total of all accrued finance charges and other charges for the monthly billing cycle. During the draw period, the monthly minimum payments may not reduce the outstanding principal balance. During the repayment period, the borrower is required to make monthly minimum payments, which will equal the greater of (a) $100; or (b) 1/240th of the outstanding balance at the end of the draw period, plus all accrued finance charges and other fees, charges, and costs.The lender will calculate this amount by taking the outstanding Account Balance on the last day of the draw period and dividing it by 240 months and then adding any finance charge that accrues but remains unpaid during the monthly billing cycle plus any other fees, charges and costs to the fixed principal payment that is due. During the repayment period, the monthly minimum payments may not, to the extent permitted by law, fully repay the principal balance outstanding on the HELOC. At the end of the repayment period, the borrower must pay any remaining outstanding balance in one full payment.3. The time it takes to get cash is measured from the time the Lending Partner receives all documents requested from the applicant and assumes the applicant’s stated income, property and title information provided in the loan application matches the requested documents and any supporting information. Most borrowers get their cash on average in 21 days. The time period calculation to get cash is based on the first 4 months of 2024 loan funding's, assumes the funds are wired, excludes weekends, and excludes the government-mandated disclosure waiting period. The amount of time it takes to get cash will vary depending on the applicant’s respective financial circumstances and the Lending Partner’s current volume of applications. Closing costs can vary from 3.0 - 5.0%. An appraisal may be required to be completed on the property in some instances.4. Not all borrowers will meet the requirements necessary to qualify. Rates and terms are subject to change based on market conditions and borrower eligibility. This offer is subject to verification of borrower qualifications, property evaluations, income verification and credit approval. This is not a commitment to lend.5. The content provided is presented for information purposes only. This is not a The content provided is presented for information purposes only. This is not a commitment to lend or extend credit. Information and/or dates are subject to change without notice. All loans are subject to credit approval. Other restrictions may apply.